Privacy Policy

Kashmir Power Distribution Corporation Limited (KPDCL) respects the privacy and security of users of the KPDCL Electrical Safety application.

This Privacy Policy explains how information may be collected, used, stored, protected and retained when users access and use the application.

1. Information We Collect

Depending on the user's role and use of the application, the application may collect the following information:

• Name and user identification details
• Mobile number
• Email address
• Employee/user identification information
• Role and organizational information
• GPS/location information
• Photos and videos
• Voice notes
• Text messages and work descriptions
• Shutdown request information
• Permit to Work information
• Safety verification records
• Work completion and restoration records
• Approval and rejection information
• Date and time information
• Audit and activity logs

2. Purpose of Data Collection

Information collected through the application may be used for the following purposes:

• Electrical safety compliance
• Shutdown request processing
• Permit to Work management
• PPE and safety verification
• Equipment and earthing verification
• Work completion verification
• Network restoration activities
• Operational monitoring
• Safety audit and traceability
• Notifications and communication
• Reporting and documentation
• System security and administration

3. Location Information

The application may use GPS/location information to verify the location of safety-related field activities and geo-tagged evidence.

Location information is used for authorized operational, safety verification and compliance purposes.

4. Camera, Photos and Videos

Camera access may be required for capturing safety evidence, including:

• PPE compliance
• Equipment status
• Earthing/discharge rod verification
• Shutdown evidence
• Work completion evidence
• Restoration evidence

5. Voice and Text Information

Users may submit voice notes and text information describing work requirements, safety conditions, operational activities, approvals or safety concerns.

6. Notifications

The application may provide notifications relating to:

• Shutdown requests
• Approvals and rejections
• Permit to Work
• Safety verification
• Work completion
• Restoration
• Breakdown operations
• Emergency operations
• Other authorized operational updates

7. Data Security

Appropriate technical and organizational security measures are implemented to protect information against unauthorized access, alteration, disclosure or destruction.

Security measures may include encrypted data transmission, access controls, role-based permissions, audit logging, secure backup mechanisms, server hardening and security monitoring.

8. Role-Based Access

Access to application functionality and information is controlled through role-based permissions.

Users may only access the information and functions authorized for their assigned role.

9. Data Sharing

Information may be made available to authorized KPDCL personnel and authorized integrated systems where required for:

• Safety verification
• Operational approvals
• Monitoring
• Reporting
• Notifications
• Control-room coordination
• System integration

Personal information is not intended to be sold to third parties.

10. Data Retention and Archival

Operational records and media may be retained according to applicable KPDCL operational, legal, regulatory, safety and record-retention requirements.

Certain records may be archived for operational purposes, while records associated with safety reviews, accidents, investigations, audits or regulatory requirements may need to be retained for longer periods.

11. Third-Party and KPDCL Integrations

The application may integrate with authorized KPDCL systems and services, including notification gateways, feeder monitoring systems, control-room systems and reporting systems.

12. Account and Data Deletion

Where user accounts are created, users may request deletion of their account and associated personal information, subject to applicable legal, regulatory, operational, security and record-retention requirements.

Account & Data Deletion Request

13. Changes to this Privacy Policy

KPDCL may update this Privacy Policy when required due to changes in the application, applicable laws, security requirements or operational processes.

Updated versions will be published on this page.

14. Contact Information